Administrative Support Solutions

Personnel Security and Administrative Support

With 10 years of experience, IDS has the expertise to provide administrative support throughout any phase of your personnel security or investigative program. We offer end to end support in the areas of: adjudicative support, customer service, mail room, data entry and initiation, file and document management, quality review, case closing and everywhere in between. We can provide qualified personnel anywhere in the U.S.

Staffing and Recruiting Solution

IDS Staff will use proven experience and expertise to determine if the candidate meets your organization’s hiring criteria. Using performance-related standards, IDS will carefully screen the applicant’s background and skills to confirm that the candidate has a basic understanding of the position, meets requirements, and possesses the desired qualifications of the job. IDS supports a wide range of programs, and can provide staffing anywhere in the a U.S.

Document Management

IDS’ secure, on site document storage meets federal requirements and ensures protection of confidential and sensitive materials. This service is offered to all clients at no additional cost. Documents are stored on site for a term to be decided by the client or required by document retention policies. At the conclusion of the term, IDS follows strict compliance with federal mandates for destruction of PII and sensitive information through on-site, supervised shredding services. NISPOM Compliant.

Administrative Misconduct

IDS investigative staff will conduct administrative investigations into possible misconduct by employees involving violations of rules, regulations, or law including: absence without leave and attendance irregularities, falsification of documents, conducting personal business during duty hours, fighting, threatening, or using abusive language to coworkers, supervisors, or the public, refusal or failure to follow instructions or procedures, neglect of duty, misuse of vehicles, off duty conduct resulting in arrest or conviction, sexual harassment, falsification of an application for employment, intoxication or consumption of alcohol or drugs while on duty, and/or prohibited political activity.

Attrition Risk Screening

Highly effective and with proven success in dramatically reducing rates of voluntary and involuntary attrition, IDS’ proprietary pre-screening solution will assist in identifying a potential risk at the beginning of the hiring process. IDS’ approach is based on data secured from the screening process to evaluate whether the applicant is at risk of leaving the job within the first 6 months.

Adjudicative Support Solutions

Uncovering the facts in a background investigation is just half of the equation. Making the right hiring decision based on those facts is just as important. IDS can assist you in standardizing the adjudicative process, while allowing you to make hiring decisions with confidence. IDS provides adjudicative support to our clients by offering a proprietary automated decision-making tool based on the Federal adjudicative guidelines used in national security clearance decisions.

Our Suitability Review Report®:
  • Provides a reference guide to act on unfavorable information developed in the investigation
  • Defines and outlines adjudicative criteria
  • Follows federal adjudicative guidelines
  • Ensures all issues are fully addressed and mitigated
Additional Field Service Offerings:
  • Focused Subject Interviews/Written Statements
  • Source Testimony Verification
  • Continuous Evaluation
  • Post Investigative Fieldwork

Our Clients Include

TSA Logo

IDS is Proud to be a U.S. Department of Homeland Security Small Business of the Year Awardee!

“I have had the great pleasure in working with the field Investigators along with IDS as a whole in completing our background investigations. The professionalism shown in the communication and report writing skills from IDS has expedited my meeting of deadlines and expected dates on my end as a personnel investigator.”
Personnel Investigator, Correctional Facility
“You and your staff work miracles for us, and are always prompt when we send ten thousand emails! Thank you for all that you do for us as well!! We greatly appreciate it!”
MTCJC Human Resource Specialist
“ROIs are clear, thorough, and matter-of-fact. You keep us advised of situations and are very responsive to questions/concerns. Reports are good and appreciated, as well. So, all in all, I’d say we’re happy with IDS’ customer service and quality.”
Department of Public Safety HR Manager
“Your crew has been exceptional with our verifications as well as very timely. I have to travel a lot and some of these classes are short notice by the time I get back to the office to get the registrations submitted to you. The reports I receive are very complete and thorough with everything I need. I appreciate the attached detailed notes as well. I appreciate everything your company does to get this accomplished. I wouldn’t change anything at this point. (If it’s not broke, don’t fix it).”
Scott Armstrong, U.S. Transportation Security Administration, Program Manager
“You guys have been super attentive to us, and that is very much appreciated.”
HR Manager, MTC
“We really appreciate all that IDS has done for us.”
HR Manager