The IDS Difference
As the industry-leading expert, we actively guide change within the screening and background investigations industry. Innovation and Customer Experience move hand in hand. IDS places customer experience and compliance as our top priority and has built and maintained a culture committed to supporting our mission. IDS has differentiated itself within the investigative industry through our innovative systems and willingness to do whatever it takes to satisfy our clients’ needs and expectations and exceed them.
IDS listens and provides solutions to solve the problems our clients face daily. We believe in continual program improvements by recommending and implementing state of the art technologies. By hiring the right people with the right systems and a proven training model, we’ve cultivated our program to be the driving force behind risk mitigation today.
Our Mission is to embrace long-term partnerships by offering integrity, quality, and timely performance to our clients. We set clients’ needs first and vigorously pursue each project to complete satisfaction. We service our clients by providing outstanding customer service with customized screening, investigation plans, and reports based on our clients’ needs, not our own. We pride ourselves on our availability and customer service with a 99% customer retention rate.
The IDS team is comprised primarily of former local, state, and federal law enforcement officials. Although no longer public trust employees themselves, they still have the dedication, passion, and drive to serve the public interest by helping our clients hire only the safest, highest quality personnel possible. IDS provides team members with growth and developmental opportunities setting IDS apart from other entities. The IDS Team places quality of service at the forefront of our culture.
Meet Our Leadership Team
IDS is Proud to be a U.S. Department of Homeland Security Small Business of the Year Awardee!